FAQ

Monitoring Questions

elkMonitor provides an objective and distributed testing service. An ISP which monitors your site will only assure that your site is available from their network, due to the distributed nature of elkMonitor's servers we can help assure you your site is available to users throughout the US and abroad. elkMonitor also provides more than just up/down monitoring as is typical with ISP's monitoring services. elkMonitor's performance and monitoring data can be used to verify any Service Level Agreement (SLA) you may have with your hosting provider.

Monitoring from your internal network won't detect problems or failures with your connectivity which would affect the ability of users to connect to your servers. The outsourced nature of the elkMonitor service also means you don't need to dedicate any hardware or personnel to your monitoring operations providing potential cost savings. Also as technologies advance, Elk Fork Technologies will provide additional monitoring types and services. You'll be able to take advantage of these technologies without having to dedicate any development resources.

No, we do not require any changes to your site or any software to be installed. As a result your website can run on any operating system and with any web server software.

Our monitoring servers are located across the US and Europe and enable us to provide you with both monitoring and performance data for your site. In the event a server can't reach your site it will check with our other servers to verify if they can reach the site, if they can't then we'll send an alert based on your notification settings.

Billing Questions

No, the elkMonitor.com service does not lock you into a long term contract, you can signup for all services on a month to month basis. If you wish however you can sign up for service on a yearly basis and save 10% over the monthly pricing.
We accept Visa, Mastercard, American Express and Discover card.